Privacy Policy

1. Introduction

This Privacy Policy explains how Franson Enterprises LLC, doing business as The Remarkable Practice ("The Remarkable Practice," "we," "us," or "our"), collects, uses, and protects information when you visit our website, register for a webinar or event, or otherwise interact with us. By using this website or submitting information through our forms, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following categories of information:

• Contact information you provide, such as first name, last name, email address, and mobile phone number.
• Business information you provide, such as practice name and role.
• Registration and event information, such as webinar or event selections and attendance status.
• Communication preferences, including SMS and email consent choices.
• Technical information collected automatically, such as browser type, device type, pages viewed, and referring URL.

3. How We Use Information

We use the information we collect to:

• Register you for a webinar, event, or program and send related access details.
• Communicate with you about webinar reminders, event reminders, customer support, account notifications, and service updates.
• Send educational content, updates about the Remarkable Practice Immersion, and occasional promotional offers, where you have provided consent.
• Respond to inquiries and provide customer support.
• Improve our website, content, and programs.
• Comply with legal obligations.

4. SMS Messaging Privacy

If you provide your mobile phone number and check one or both SMS consent checkboxes on our registration form, you agree to receive text messages from Franson Enterprises LLC d/b/a The Remarkable Practice. These messages may include webinar access details, webinar reminders, event reminders, customer support messages, account notifications, service updates, upcoming workshops, online trainings, events, educational programs, updates about the Remarkable Practice Immersion, and occasional promotional offers, depending on which consent option you selected.

Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for assistance. Consent to receive text messages is not a condition of purchase.

5. Mobile Information Protection

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent information will not be sold, rented, or shared with any third parties except vendors required to deliver messaging services.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to understand how visitors use our site, remember preferences, and measure the performance of our content. You can control cookies through your browser settings. Disabling cookies may affect certain website functionality.

7. Service Providers

The business may use vendors and service providers to operate the website, process registrations, deliver emails, send SMS messages, process payments, host events, provide customer support, and analyze performance. Vendors may only use information as needed to provide services on behalf of the business.

8. How We Share Information

We do not sell your personal information. We may share information with the service providers described above, as necessary to operate our business, or when required by law, to protect our rights, or in connection with a business transaction such as a merger or sale of assets. Mobile information and SMS opt-in consent are subject to the additional protections described in Section 5 above.

9. Data Retention

We retain information for as long as reasonably necessary to fulfill the purposes described in this policy, including maintaining business records, complying with legal obligations, and resolving disputes. When information is no longer needed, we take reasonable steps to delete or de-identify it.

10. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, use, or disclosure. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

11. Your Choices and Rights

You can opt out of SMS messages at any time by replying STOP, and out of marketing emails by using the unsubscribe link in any email. You may also contact us using the information in Section 15 to ask about the information we hold about you, request corrections, or request deletion, subject to applicable law and our legitimate business and recordkeeping needs.

12. Children's Privacy / Age Notice

This website and our programs are intended for individuals who are at least 18 years old. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can address it.

13. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policy of any third-party site you visit.

14. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. The effective date at the top of this page reflects the most recent revision. Continued use of our website or programs after an update constitutes acceptance of the revised policy.

15. Contact Us